TestMyInk resources

Why is my printer printing lines or streaks?

Lines or streaks describe the appearance of a problem, not its cause. Before running maintenance, check whether the defect repeats across different documents and the printer’s own report.

1. Record what you see

Print one colour test or black-and-white test. Note whether the line is an unprinted gap, an extra mark, or a doubled edge. Note its direction and whether it repeats at similar spacing. Keep the sheet for comparison.

2. Compare a second source

Print a different document from another application. If the issue appears only in one file or app, check that file and its print settings. If it affects several documents, print a quality report using your printer’s controls and the instructions for your model.

3. Use the right maintenance instructions

Inkjet and laser printers use different processes. Do not apply inkjet printhead-cleaning advice to a laser printer. On inkjets, use a nozzle check or cleaning procedure only as directed by the manufacturer. On laser printers, follow the model’s print-quality workflow. HP lists lines, streaks and repeating marks among laser print-quality defects and provides a separate process for those printers. See HP’s monochrome LaserJet print-quality guide.

4. Compare after one change

Changing the document, paper and several settings at once makes it harder to tell what helped. Keep a short note of the change and compare the same pattern afterwards. If a built-in report remains defective, use the manufacturer’s next steps or support service instead of repeatedly running cleaning cycles.

If text has a shadow rather than a missing stripe, compare the alignment pattern. If the whole page is light, use the faded-print checklist.

Describe the line before choosing a fix

A useful printer test records three things: whether the mark is a missing white stripe or an added dark streak, its direction, and whether it appears in the same place on different documents. Keep the paper orientation consistent when making that comparison. Those observations give support staff more information than simply saying the print quality is poor.

Banding on an inkjet printer

On supported Epson models, the manufacturer recommends a nozzle check when white or dark bands appear. It also points to paper and print-quality settings. Follow the applicable instructions for your model: Epson’s banding guidance. This is a model-specific example, not a cleaning procedure for every printer.

Streaks on a laser printer

A laser printer does not have inkjet nozzles. If its internal report shows streaks as well, consult its print-quality troubleshooting instructions. HP’s Color LaserJet Pro 4201–4203 guide discusses lines, repeated marks and other output defects. Use the guidance for your actual model before touching internal parts.

When only one application prints lines

If the internal report and a second application’s document look normal, focus on the original file, its preview and print settings. Preserve a copy of the affected file and record which application produced the defect. A clean comparison does not prove that all hardware is fault-free, but it narrows the next investigation.

After one change, repeat the same printer test. If the stripes remain unchanged, use the manufacturer’s next recommended step rather than repeating cleaning indefinitely.